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    My order shipped but I need to change the address.
    So sorry for the issue! You should still be able to update your address on the USPS website! If your package returns to us due to an incorrect address, it will be cancelled and refunded; you will be notified if this happens.

    Can I change the shipping address for my order?
    We will be happy to change the shipping address for you order! Please email our Customer Care team with your order number and the updated address ASAP, as we are only able to make changes to your order if it has not yet entered the packing process. Please note that changes to your order may be limited during periods of high order volume, including launches and promotions.

    Can I cancel my order after I’ve placed it?
    Unfortunately, no. Once an order is placed, we are unable to cancel or modify the order. All sales are final. So sorry for any inconvenience!

    How do I use PayPal to pay for my order?
    Once you are prompted to enter your payment information during checkout, please select the PayPal option, shown below: You will be redirected to PayPal to complete your order at this time. :)

    Will I be charged International Bank Fees?
    When placing an order, the final total you see during checkout is in USD. Once your bank pulls the funds, they will account for the current exchange rate. Your bank may or may not charge additional fees for international transactions. Please reach out to your bank for more information on any additional charges/fees!

    When will my order ship?
    Our products usually ship within 3-5 BUSINESS days (business days do NOT include weekends or holidays)! However, if we have some crazy promotion or a new launch, orders may take a bit longer to process, so be patient my friend!! Once your order has shipped, you will receive a shipping confirmation via email with a tracking number.

    Why is my order unfulfilled?
    No need to worry, unfulfilled just means your order is processing and has not yet shipped! Once your order ships, it will be marked as Fulfilled/Shipped. You'll receive an email with tracking once this happens!